Kichta Support Back to Kichta

Kichta Support

Need help with Kichta? Find answers to common questions or contact us for assistance.

Kichta is a private, local-first subscription tracker designed to help you stay aware of recurring payments, renewals, and free trials.

Contact Support

If you have a question, found a problem, or want to share feedback, we're here to help.

Please include your device model, iOS version, Kichta version, and a short description of the issue when reporting a bug.

Common questions

Do I need to create an account?

No. Kichta does not require an account or authentication. You can use the app without creating an account.

Does Kichta connect to my bank account?

No. Kichta does not connect to bank accounts or access your banking information.

Where is my subscription information stored?

Kichta is designed with a local-first approach. Subscription information is stored on your device.

Does Kichta automatically cancel subscriptions?

No. Kichta does not cancel subscriptions for you. It helps you keep track of renewal dates and reminds you when action may be needed.

Can I track free trials?

Yes. You can add free trials and track when they are expected to end so you can decide what to do before they convert into paid subscriptions.

How do I add a subscription?

Open Kichta, tap the add button, choose a service from the available list, or add a custom subscription. Enter the relevant billing information and renewal date.

How do reminders work?

Kichta can schedule local reminders on your device for upcoming subscription renewals and free-trial dates. You can manage reminders from the app settings.

How do I delete my data?

Open Settings and tap Delete my data. This removes subscriptions, trials, usage counts, onboarding answers, reminder preference, and other local app data on this phone.

What should I do if I find a bug?

Contact us at mohcinebadour@gmail.com and include your device model, iOS version, Kichta version, and a description of the problem.

Troubleshooting

App isn't behaving as expected

  • Make sure you are using the latest version of Kichta.
  • Close and reopen the app.
  • Restart your device if necessary.
  • If the problem continues, contact support.

Reminder not appearing

  • Check that reminders are enabled in Kichta.
  • Check that notification permissions are enabled for Kichta in iOS Settings.
  • Make sure the subscription or trial has a valid date.

Privacy

Kichta is designed with privacy in mind. The app does not require an account and does not connect to your bank accounts. Subscription information is designed to remain on your device.

Privacy Policy

Terms

By using Kichta you agree to the Terms of Use.

Terms of Use

About Kichta

Kichta

Subscription tracking, without the complexity.

Version: 1.0